Privacy Policy

At Limitless, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you access our online casino services. By using our platform, you agree to the terms of this policy.

1. License Information

Limitless operates under a license issued by the Government of Curacao. This license permits us to offer online gambling services in various jurisdictions, subject to compliance with applicable laws and regulations.

2. Data Collection

We collect various types of personal data to provide our services effectively. This includes:

• Registration data: When you create an account, we collect your name, date of birth, address, and contact information.
• Payment details: To facilitate transactions, we collect information related to payment methods, including credit card numbers and billing addresses.
• Technical logs: We gather technical data, such as IP addresses, browser types, operating systems, and information from cookies to enhance your user experience and maintain the security of our platform.

3. Purpose of Data Usage

Your personal information is used for the following purposes:

• Account management: To create, maintain, and manage your account, ensuring a tailored gaming experience.
• Marketing communication: With your consent, we may use your data to send promotional materials and updates about our services.
• Anti-fraud checks: We utilize your information to detect and prevent fraudulent activities to ensure a safe gaming environment.
• AML compliance: We adhere to Anti-Money Laundering regulations to prevent illicit activities and protect our operations.
• KYC procedures: We implement Know Your Customer processes to verify the identity of our users, ensuring compliance with legal requirements.

4. Data Sharing

Limitless may share your personal information with third parties in the following circumstances:

• Payment providers: To process your transactions and facilitate deposits and withdrawals.
• Verification partners: To confirm your identity and prevent fraud as part of our KYC procedures.
• Regulatory authorities: We may disclose your information to comply with legal obligations or requests from regulatory bodies.

5. User Rights

As a user, you have certain rights regarding your personal data:

• Right to access: You can request access to the personal data we hold about you and obtain information about how it is processed.
• Right to request deletion: You have the right to request the deletion of your personal data, subject to legal obligations that may require us to retain certain information.
• Right to restrict processing: You can request that we limit the processing of your personal data under specific conditions.

To exercise any of these rights, please contact our support team.

6. Cookie Policy

Limitless uses cookies to enhance the functionality and performance of our platform. Cookies are small text files stored on your device that help us improve your experience.

• Essential cookies: These cookies are necessary for the operation of our website and allow you to navigate and use its features.
• Analytical cookies: We use these cookies to gather information about how visitors interact with our site, enabling us to analyze and improve our services.

By using our website, you consent to our use of cookies in accordance with this Cookie Policy. You can manage your cookie preferences through your browser settings.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, destruction, or alteration. These measures include encryption, firewalls, and secure server hosting.

8. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your data is no longer needed, we will securely delete or anonymize it.

9. Changes to This Privacy Policy

Limitless reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website with the updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to our support team for assistance. We are committed to addressing your inquiries and ensuring your privacy is respected.

By using the services provided by Limitless, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.